Customer Complaint Form | FOTOKEM (SP) SDN.BHD

Dear Valued Customer,

We apologize for any inconvenience you have experienced. Your satisfaction is our top priority, and we are committed to resolving the issue promptly. Please take a moment to provide us with the following details to assist us in addressing your concern effectively.

Full Name *

Email address *

Phone Number *

Order Number *

Payment Method Used *

Upload Reciept *

Transaction ID/Reference Number *

Date of Payment *

Issue Description:

Please provide a detailed description of the issue you are facing. Include any error messages, if applicable. *

What specifically is the problem with your payment confirmation or pending order? Screenshots or Supporting Documents *

Thank you for taking the time to fill out this form. Your feedback is valuable to us, and we will make every effort to resolve the issue in a timely manner. A member of our customer support team will be in touch with you shortly.

Sincerely,